Background to this inspection
Updated
15 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 26 January 2022 and was announced.
Updated
15 February 2022
About the service:
Locharwoods is a residential care home that was providing personal care to 14 people aged 65 and over at the time of the inspection. Situated in a residential area of Formby, close to public transport links, leisure and shopping facilities, it is a two-storey property which is fitted with a passenger lift. All the bedrooms are for single occupancy and most have en-suite facilities. There is a lounge, dining room, small sitting room and conservatory on the ground floor.
People’s experience of using this service:
People told us that they felt safe living at the service. Care records provided detailed information around people's individual risks in order for staff to keep them safe from avoidable harm. Person centred care was delivered, giving people choice over their daily routines in line with their preferences.
Staffing levels were appropriately managed and people received care from consistent, regular staff. Enough staff were employed each day to meet people’s needs and keep them safe. People and their relatives told us that care was provided in a safe and timely manner.
Recruitment processes were robust. The necessary pre-employment checks were completed and people received care from staff who were suitable to work in adult social care environments.
Processes and systems were in place to ensure people received their medicines on time from trained and competent staff.
The home was clean and hygienic. Health and safety measures were in place to ensure people lived in a safe, well-maintained environment.
People's overall health and well-being was effectively assessed and managed. Referrals were made to external healthcare professionals accordingly.
People made positive comments about the quality and standard of food they received. Menus offered choice and a variety of home-made and fresh meals each day.
People were supported in a kind, caring and compassionate manner. Staff were familiar with the support needs of the people they were supporting.
The registered provider had a complaints policy in place. People and relatives knew how to make a complaint if they needed to. However, no-one had made a complaint for some time.
People were encouraged to participate in a variety of different activities. We received positive feedback about the activities that were planned.
We received positive feedback about the overall management of the service and the quality of care people received.
More information is in Detailed Findings below
Rating at last inspection:
Good (Report published 19 October 2016)
Why we inspected:
This was a planned comprehensive inspection based on the ratings at the last inspection. It is CQC methodology to re-inspect 'Good' providers within a 30 month timescale.
Follow up:
No concerns were raised within this inspection. We will therefore aim to re-inspect this service within 30 months. We will continue to monitor the service through the information we receive. If any concerning information is received we may inspect sooner.