Updated 10 October 2023
We undertook a follow up focused inspection of Camphill Dental Practice on 18 September 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Camphill Dental Practice on 10 May 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Camphill Dental Practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 10 May 2023.
Background
Camphill Dental Practice is part of Prestige Dental Care Group a group dental provider.
Camphill Dental Practice is in Camphill, Nuneaton and provides NHS and private dental care and treatment for adults and children.
There is a ramp to provide access to the practice for people who use wheelchairs and those with pushchairs. Car parking is available on local side roads near the practice. The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes 11 dentists, 13 dental nurses, (including 11 trainees, the practice manager and the registered manager) 1 dental therapist, 1 practice manager and 5 receptionists. The practice has 6 treatment rooms.
During the inspection we spoke with 1 dentist, 3 dental nurses, 2 registered managers and 1 receptionist. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open: Monday to Friday from 8am to 8pm, Saturday from 8am to 6pm and Sunday from 9am to 4pm.
There were areas where the provider could make improvements. They should:
- Improve the practice's protocols for medicines management and ensure that all medicines are stored and dispensed of safety and securely and the correct amounts of medicines are dispensed and reflect the quantities and dose prescribed.
- Improve the practice’s sharps procedures to ensure the practice is in compliance with the Health and Safety (Sharp Instruments in Healthcare) Regulations 2013.
- Take action to ensure the availability of equipment in the practice to manage medical emergencies taking into account the guidelines issued by the Resuscitation Council (UK) and the General Dental Council.