Fareni Lifecare Ltd

Ratings

• Overall

  Not rated

• Safe

  Not rated

• Effective

  Not rated

• Caring

  Not rated

• Responsive

  Not assessed yet

• Well-led

  Not rated

Our view of the service

Fareni Lifecare Limited is a domiciliary care agency providing personal care to people living in their own homes. At the time of the assessment, there was 1 person receiving personal care support. We completed this assessment on 17 May 2024. This was a responsive assessment, covering 7 quality statements. We looked at Safeguarding; Involving people to manage risks; Safe and effective staffing; Assessing needs; Independence, choice and control; Equity in experiences and outcomes and Governance, management and sustainability. We found 4 breaches of the legal regulations in relation to safe care and treatment, staffing, recruitment and governance. Risks to people’s health and safety were not managed effectively. Staff had not been recruited safely or provided with appropriate training and support to carry out their duties safely. The provider did not have effective governance processes in place. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded.

People's experience of this service

During the assessment we spoke with the person's relatives. Despite the concerns we identified, we received positive feedback. They told us they were very happy with the care being provided and had no concerns about the person’s safety.