- Care home
Rawlyn House
Report from 26 June 2024 assessment
Contents
Ratings
Our view of the service
Rawlyn House is a 'care home' that provides care and support for a maximum of 16 people with a learning disability, autistic people or who have multiple health needs. At the time of our assessment 16 people were receiving personal care. We spent time with and spoke with 2 people at the service, 8 relatives of people who used the service, 10 members of staff, 2 quality assurance leads, the registered manager and the deputy manager to help us assess and understand how people's care needs were being met. We looked at 11 quality statements; Learning culture, Safe systems, pathways and transitions, Safeguarding, Involving people to manage risks, Safe environments, Safe and effective staffing, Infection prevention and control, Medicines optimisation, Freedom to speak up, Governance, management and sustainability and Learning, improvement and innovation. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Date of assessment: 10 July 2024.
People's experience of this service
We received positive comments from healthcare professionals and people’s relatives about their experiences at the service. Through our observation and speaking with staff we identified that people living at the service experienced positive outcomes which were driven by staff and the providers commitment to ensure people received person centred care that matched their individual needs and preferences.