6 November 2012
During a routine inspection
Patients said the scanning process was explained to them by radiography staff before the scan so they understood what would happen, one said "I was feeling a bit anxious but the staff put.
The patients told us they felt confident with the radiography staff. They said they had been given the opportunity to ask questions about their scan. They told us that the radiographers had made it clear that their scan results would be discussed at a separate appointment between the patient and their clinical team. The patients we spoke with said that the staff gave them clear instructions and encouragement whilst they were in the scanner. We observed this during our inspection. Patients said they felt safe and were made comfortable by all staff in the centre during their appointments, for example. " staff were lovely, very kind and reassuring", "