• Care Home
  • Care home

Sunningdale Court-Care Home

Albert Road, Ashby, Scunthorpe, DN16 2TN (01724) 844181

Provided and run by:
Affinity Care Consortium Ltd

Important: The provider of this service changed. See old profile

Inspection summaries and ratings from previous provider

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Background to this inspection

Updated 2 December 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 19 and 24 October 2017 and was unannounced. An adult social care inspector completed the inspection and was accompanied by an expert-by-experience on the first day. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. The expert had experience of learning disabilities.

Prior to our inspection we asked the registered provider to complete a Provider Information Return (PIR). This is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at the notifications we had received and reviewed all the intelligence CQC held to help inform us about the level of risk for this service. We also spoke with the local authority to gain their views about this service. We reviewed all of this information to help us to make a judgement.

During our inspection we undertook a tour of the service. We used observation to see how people were cared for whilst they were in the communal areas of the service. We watched lunch being served in one dining room. We observed a member of staff giving out medicine. We looked at a variety of records; this included three people’s care records, risk assessments and medicine administration records (MARs). We looked at records relating to the management of the service, policies and procedures, maintenance, quality assurance documentation and the complaints information. We also looked at staff rotas, three members of staff’s training, supervision and appraisal records, as well as recruitment documentation.

We spoke with the registered manager, regional manager, quality assurance manager, estates manager, administrator, three staff and cook. We also spoke with four people who used the service, a visitor and a visiting health care professional. The expert by experience also spoke with two relatives by phone.

Some people living at the service could not tell us about their experiences. We used a number of different methods to help us understand the experiences of the people who used the service including the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experiences of people who could not talk with us. This confirmed that people were supported by staff and provided us with evidence that staff understood people’s individual needs and preferences.

Overall inspection

Good

Updated 2 December 2017

The inspection took place on 19 and 24 October 2017, and was unannounced.

Sunningdale Court Care Home is registered to provide personal care for 20 adults with a learning disability, or who are on the autism spectrum. It is located in Ashby, near Scunthorpe. Accommodation is provided in three bungalows; Lilac Mews, Bluebell Cottage and Daisy Cottage.

There was a registered manager in place. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At our last inspection the service was rated as Good. At this inspection we found the service remained good.

People were safeguarded from potential harm and abuse. Staff undertook safeguarding training. Issues raised were fully investigated. The service was homely and was maintained to make sure it remained a safe and pleasant place for people to live.

Care and treatment was planned and delivered to maintain people’s health and safety. During the inspection people's needs were met by sufficient numbers of staff. Recruitment processes remained robust. Medicines were dispensed by staff who had received training to undertake this safely.

Staff were provided with training to help them care for people. They received supervision and appraisal, which helped to develop the staff's skills. People’s dietary needs were known and if staff had concerns people were referred to relevant health care professionals to help to maintain their well-being.

People’s rights were protected in line with the Mental Capacity Act (MCA) 2005 and Deprivation of Liberty Safeguards (DoLS). The registered manager understood their responsibilities regarding this.

Staff supported people with kindness, dignity and respect. People were supported to undertake a range of activities at the service and in the community.

People received the care and support they required and their needs were kept under review. End of life care was provided at the service.

People were asked for their views about the service, feedback received was acted upon. The registered manager, staff and senior management team undertook checks and audits of the service. Investigations of incidents and accidents occurred and any learning from these issues was implemented to help to maintain or improve the service provided.