5 April 2013
During a routine inspection
We found that people had been given adequate information to make decisions about their chosen cosmetic surgery and that people had received a detailed assessment before they had surgery. We also found that medical staff were well qualified and experienced and updated their knowledge of cosmetic surgery on a regular basis. We also found that people understood how to make a complaint and that the provider had adequate procedures in place to deal with complaints effectively. We reviewed the improvements that the provider had made to the management of medicines and found that minor concerns were identified regarding the storage of drugs.