• Care Home
  • Care home

Archived: Airthrie Homes - 58 Airthrie Road

Overall: Good read more about inspection ratings

58 Airthrie Road, Goodmayes, Ilford, Essex, IG3 9QU (020) 8252 4255

Provided and run by:
Mrs Jacqueline Lorraine Bailey

Important: This service is now registered at a different address - see new profile

Latest inspection summary

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Background to this inspection

Updated 10 October 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 18 September 2018 and was announced. The provider was given one-hour notice because the service is a small care home for younger adults who were often out during the day; we needed to be sure that members of the management team were available to talk to. It was carried out by one inspector.

Before the inspection we checked the information that we held about the service. This included statutory notifications sent to us by the registered manager about incidents and events that had occurred at the service. A notification is information about important events which the service is required to send us by law. We used all this information to decide which areas to focus on during our inspection. We also looked at the last inspection and spoke with the local authority commissioners.

During our inspection we observed the care and support provided by staff to help us understand the experience of people who lived at the service. We spoke with the provider and two members of staff. We reviewed two care records, including people’s risk assessments, and records relating to the management of the service such as staff training records, staff duty rosters, staff supervision records, minutes of meetings and documents in relation to the monitoring of the service.

We were unable to speak to people who used the service as three of them were out in the community on the day of our visit and one person who was at the service did not want to talk to us.

After the inspection we contacted two relatives to obtain their views of the service.

Overall inspection

Good

Updated 10 October 2018

This inspection took place on 18 September 2018 and was announced. At our last inspection in July 2017, we found the provider was meeting the regulations we inspected and the service was rated “Good”. At this inspection, we found that the service continued to be rated “Good”.

Airthrie Homes - 58 Airthrie Road is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The service provides accommodation and support to four people with a learning disability. At the time of our visit, there were four people using the service.

Relatives told us they felt the service was a safe place for their loved ones. The provider had systems to protect people from the risk of harm. Staff were knowledgeable about how to safeguard people and keep them safe. Risk assessments clearly identified any risk and gave staff guidance on how to minimise the risk.

Background checks had been carried out on staff to make sure they were suitable to work with vulnerable people. There were sufficient numbers of staff to meet people’s needs.

Appropriate measures were in place to ensure staff administered medicines to people safely. People were supported to eat and drink enough to help keep them healthy.

Staff received appropriate training, professional development, supervision and appraisal to support them in their roles.

People received individualised care that met their needs which were regularly reviewed. They were supported to attend health and medical appointments.

Relatives told us they were satisfied with the care and support provided at the service. Staff were knowledgeable about people’s care needs. People were able to make choices about how they wanted to be supported. They were encouraged to participate in meaningful activities.

Staff demonstrated a good understanding of the requirements of the Mental Capacity Act (MCA) 2005, and were aware of the steps to take should someone who used the service need to be deprived of their liberty for their own safety.

There was a system in place to check if people and their representatives were satisfied with the service provided. Relatives felt able to raise any concerns with staff or the provider.

People's records were kept securely in order to protect their confidentiality. The provider had several policies and procedures that gave guidance to staff in a number of key areas.