5 August 2011
During a routine inspection
The atmosphere in the home was congenial and staff members were polite and spoke with people in a warm and engaging manner. People were able to do what they wanted, when they wanted to. They said that staff members are always nice, accommodating, and polite and they are treated with respect.
People told us that were able to talk to staff members if they were not happy with something. They also advised that are helped to take their medication if they require this support.