Weymouth Manor

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

Staff understood person-centred care and were able to explain how they ensured people were given choice and control in their lives. People told us staff promoted their independence and told us they had choice and control over their own lives.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

People told us they were supported to have choice and control over their own care and could make decisions about their care, treatment and wellbeing. One person told us, “It's excellent here. The staff are brilliant, and they look after you well. They do not interfere; I make my own decisions and they help me if I need it. I would recommend it here because the food is good, there's always plenty to do and the staff are brilliant.” Relatives told us their loved ones were encouraged to be independent and had choice and control over their own lives. One relative said, “My [relative] has a choice to go to the communal area and the activities program is amazing.” Another relative said, “I would recommend Weymouth Manor, my [relative] is encouraged to be independent, but they look out for them as well.”

Staff told us they enabled people to be as independent as they could, offering support when needed. Staff told us they gave people choices including what to wear and what to eat. One staff member said, “We empower people on a daily basis to make decisions for themselves, for example, what they want to eat. I tell people, ‘I’m here if you want, but do what you can manage’, it’s important people feel they are in charge of their lives.”

We saw people were able to choose where they went and how they spent their time. Activity staff knew people well and were able to provide appropriate activities for people that they enjoyed.

A process was in place for people living at the home to provide their feedback about the quality of care they received, and their future choices and wishes during resident meetings. People were also asked for their feedback by each head of department once a month as part of the “resident of the day.”

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.