8 March 2013
During a routine inspection
Appointments for scans are made within two days of receiving a referral and each appointment is usually scheduled for two hours.
The service is staffed by a team of professional friendly staff led by a lead radiographer and are supported by an administration team.
People are informed and reassured throughout the procedure. Safety procedures are adhered to and staff aim to make the scanning procedure as pleasant as possible.
We spoke to four people who had undergone a PET scan at the centre. They were all very satisfied with the care and treatment they had received. All their comments were very positive: 'The staff were very friendly and reassured me' 'Everything was explained well' 'It wasn't as bad as I thought it was going to be, the staff were lovely and made me feel relaxed'.