• Care Home
  • Care home

Archived: Meadowcroft Residential Home

10 The Croft, South Zeal, Okehampton, Devon, EX20 2NX (01837) 840916

Provided and run by:
Guinness Care and Support Limited

All Inspections

5 March 2014

During a routine inspection

When we visited Meadowcroft we met all four people who were living there and the two staff on duty. They showed us round the home and we looked at care records, the medication system, and other records relating to the running of the service. Subsequently we telephoned a health care worker who worked with the home regularly and the registered manager, who sent us policies and other records that we requested.

People told us that they were happy living at the home. They said they liked the staff, who helped them to do things they liked to do. We saw that people were supported to live active lives and to enjoy a healthy diet.

We saw that the house was clean, warm and well decorated. We saw that the medication system was managed carefully to promote the health and well-being of people living in the house. All the records that we saw were easily accessible, accurate and up to date, to support good care and the smooth running of the service.

3 January 2013

During a routine inspection

On the day of our visit we were told that there were four people living at Meadowcroft and at the time one person was away spending time with their family. We spoke to one person living at the home at lengths, spent time observing the care people were receiving, speaking to the two staff members on duty, which included the registered manager and looking at two people's care files in detail.

Before people received any care or treatment they were asked for their consent and staff acted in accordance with their wishes. Throughout our visit we saw staff involving people in their care and allowing them time to consent to care through the use of individual cues, such as looking for a person's facial expressions, body language and spoken word.

We spent time talking to a person who lived at Meadowcroft and observing the interactions between staff and other people who lived at the home. Comments included: 'I like living at Meadowcroft', 'The staff are nice and I feel happy here' and 'I go to the farm each week to feed the animals.' During our visit, we saw that people appeared relaxed and contented.

At a previous inspection we found that there were mouldy areas of decoration in certain parts of the home which may have presented risks to people's health and safety. During this visit we found that improvements had been made.

People were made aware of the complaints system. This was provided in a format that met their needs.

2 January 2012

During a routine inspection

This inspection took place on 9 January 2012. At the time of this inspection there were four people living in the home.

When we arrived at Meadowcroft two people were out for the morning and two people were at home. There were two care workers and one manager on duty. In the afternoon the other two people went out. We heard that people enjoyed many activities in the local community.

During the day we talked to three people and observed care workers interacting with the fourth person. We also talked to the manager and two care workers.

People said they were happy living at Meadowcroft. They told us about some of the things they enjoyed doing each week. Each person had a weekly timetable of their regular activities including clubs and day care. We also heard about other things they enjoyed doing when they were relaxing at home. This included helping with household chores, listening to music, watching television or going out for walks.

One person showed us his care plan files. The documents had been drawn up by him with support from the staff team. The files contained photographs and symbols as well as text, and the documents provided important information to the care workers about his life history, people who were important to him, and about his health, personal and social care needs. He talked about some of the sections in the care plans and this showed that the information in the care plans was accurate and up to date.

Each person kept their care plan files in their bedrooms and this demonstrated that people had been empowered to direct their own care needs, they had been fully consulted over their care needs, and the care workers respected their rights to take control of their own care plans.

The home was comfortably furnished and appeared homely and warm. A few rooms had been affected by mould on the walls and ceilings and the manager told us that the cause of the mould had been investigated in the past but no cause had been found. However, the mould appeared unsightly and we were concerned about the possible risks to people's health. The manager told us she would request further investigations take place and a cure for the damp to be found.