The Care Quality Commission
  • Care Home
  • Care home

Archived: Fairview

Brooklands Avenue, Seacroft, Leeds, West Yorkshire, LS14 6NW (0113) 273 8980

Provided and run by:
Leeds City Council

All Inspections

23 October 2013

During a routine inspection

It is worth noting that Fairview is in the process of being closed and people who used the service were in the process of being re allocated to other homes.

During our visit, we had the opportunity to talk with four people who used the service and with two relatives. People told us they were happy with the care and support they received.

People said, 'I like it here, they always give me good food and wash my clothes for me.' Another person told us, 'The staff are good, always smiling and if I want a drink they get me one.' A relative said, 'Care is really good, the Manager is always available and she has made a big difference she is really helpful.'

We asked people if they were asked for their consent to care and treatment.

Comments included, 'They always ask me if I want a drink' and 'They ask me if I want to use the toilet.' A relative told us that, 'They always talk to me and my Mum about my Dads care and ask our permission about things, they are really kind and caring.'

The home was very clean and had systems in place to reduce the risk of infection.

Records showed the work staff did was supervised and all staff received monthly supervision and annual appraisals of their work and performance and a record was kept. Staff said they felt well supported and regularly discussed their own performance and their development with a supervisor.

There had been no complaints in the past 12 months.

10 September 2012

During an inspection in response to concerns

We carried out the visit because we had received information that people who use the service were being got up out of bed and sat in the lounges early in the morning.

We spoke with people in two areas, and in the other two areas where people did not engage in conversation with us we observed that people had positive experiences while we were visiting.

People's needs were assessed and care and treatment was planned and delivered in line with their individual care plan.

26 April 2012

During a routine inspection

People living at Fairview had a diagnosis of dementia; as such their ability to recall their experiences and express their views was limited. Therefore people who live at Fairview were not able to tell us about their experiences. To help us to understand the experiences people have we used our SOFI (Short Observational Framework for Inspection) tool. The SOFI tool allows us to spend time observing what is going on in a service and helps us to record how people spend their time, the type of support they get and whether they had positive experiences.

We used a number of different methods to help us understand people's experiences of living at Fairview and assess how their needs were being met by the staff, we spent time observing the care provided to people during a lunchtime. We saw people looked well cared for and were dressed according to their age, culture, gender and the weather conditions.

Relatives we spoke with told us staff were polite and kind; they respect people's privacy and address them appropriately. Relatives advised that they were able to raise concerns with staff and said they felt safe at the home. They said that if they were concerned about any aspect of the care they felt able to talk to the staff who were 'approachable and responsive'.

Relatives told us that the home was ''brilliant'' and they were very happy living there. They said that they could choose to do whatever they wanted and were always treated with absolute respect. Relatives told us that the people living always seemed safe in the home. They told us that they were always treated well by staff and ''couldn't speak more highly of them''.

Relatives told us that they appreciated that the home kept them informed about their relatives' progress and always told them if they were unwell or if, for instance, they had a fall.