The Care Quality Commission

Archived: Stoke Green

38 Stoke Green, Coventry, West Midlands, CV3 1AA (024) 7644 1628

Provided and run by:
Solor Care West Midlands Ltd

Important: The provider of this service changed. See new profile

All Inspections

12 September 2012

During a routine inspection

Two people living at the home have some speech, and were able to indicate that they were comfortable living at Stoke Green, principally by saying 'yes' and 'OK'. People were interested in finding out what was for tea and what activities they might do. Their demeanour, and that of the other person we met, indicated they were content and relaxed in their surroundings. The other person shook hands and smiled, but was largely preoccupied playing a keyboard on his return to the home. All were out until around mid-afternoon.

Staff were keen and motivated, and knowledgeable about the needs of the people at Stoke Green. There were sufficient staff, some of them relatively new, for one-to-one support.

Two outside professionals acknowledged the difficult challenges provided by the service users, particularly one of them in recent months, and spoke of how they hoped a new manager would enable greater all-round consistency in managing and minimising challenging behaviours. They also acknowledged past achievements, the positive role of the current team leader, and the co-operation of the service with other agencies.