Background to this inspection
Updated
1 November 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 28 September 2017 and was unannounced. One inspector carried out the inspection.
Before the inspection we reviewed the information we held about the provider and the location, including the last inspection report and the provider’s action plan dated 24 October 2016.
During the inspection we spoke with the one person who was using the service and reviewed care records the staff kept. This included the person’s care plan, risk assessments, daily care notes and medicines records. We also reviewed staff recruitment and training records for two staff working in the service and other checks and audits the provider carried out to monitor quality and make improvements.
We also contacted the local authority’s safeguarding adults and commissioning teams for their views on the service.
Updated
1 November 2017
This inspection took place on 28 September 2017 and was unannounced. The last comprehensive inspection of the service was on 22 August 2016 when we found one breach of the regulations as the provider did not complete safety checks on the premises. The provider sent us an action plan dated 24 October 2016 and during our inspection on 28 September 2017 we found they had taken action to address the issues we raised and had made improvements.
Faraday House is a care home for up to three people with a mental illness. At the time of this inspection, one person was using the service.
The service has a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
We found one breach of the regulations as the provider did not always notify the Care Quality Commission about incidents or events that affected people using the service.
The provider had arrangements in place to keep people safe. They assessed possible risks to people and gave staff guidance on how to mitigate these.
There were enough staff to meet people’s care and support needs and the provider carried out checks to make sure staff were suitable to work in the service. We have recommended that the provider renews criminal record checks on staff working in the service.
Staff had completed the training they needed to provide care and support to people using the service.
The provider and staff understood their responsibilities under the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards. We saw people were free to move around the service and the local community and there were no restrictions on their liberty.
People had a varied and nutritious diet that met their individual needs and access to the healthcare services they needed. People received the medicines they needed safely.
People received kind, compassionate care by staff who had a good knowledge of them as individuals. The provider and staff involved people in making in decisions about their care. Staff working in the service respected people's dignity and privacy and promoted their independence.
The provider assessed and regularly reviewed people’s care needs and developed plans to meet these.
People told us they knew how to make a complaint about the care and support they received and they trusted the provider to respond appropriately.
The provider had systems in place to monitor quality in the service and make improvements. They had also improved their policies and procedures and the way they recorded the care and support people received in the service.