Background to this inspection
Updated
5 October 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 31 August 2016 and was unannounced. The inspection was carried out by one inspector.
When planning our inspection we looked at the information we held about the service. This included notifications received from the provider about deaths, accidents/incidents and safeguarding alerts which they are required to send us by law. Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asked the provider to give some key information about the service, what the services does well and improvements they plan to make. We also contacted the Local Authority commissioning service for any relevant information they may have to support our inspection; we also looked at the Health Watch website, which also provides information on care homes.
We spoke or spent time with all three people who lived at the home, spoke with two relatives, three staff members and the registered manager. We looked at the care records of two people, looked at the medicine administration records. We looked at two staff files and records that were maintained by the home about recruitment and staff training. We also looked at records which supported the provider to monitor the quality and management of the service, including health and safety audits, medication audits, accident and incident records.
Updated
5 October 2016
This inspection took place on 31 August 2016. This was an unannounced inspection. The service was last inspected on 14 April 2014 and all the assessed regulations were met.
79 Slade Road is registered to provide accommodation and support for up to four people who have a learning disability. There were three people leaving there when we inspected the service.
There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.’
People were protected from the risk of abuse because the provider ensured that staff had received the training they needed so that they could recognise and respond to the risk of abuse.
People were supported by staff that were kind and caring and who took the time to get to know people. People were cared for by staff that protected their privacy and dignity and respected them as individuals.
People received care and support with their consent where possible, and the staff ensured that people were supported in the least restrictive ways in order to keep them safe.
People were supported by enough staff. Staff had been safely recruited and had received adequate training so that they had the skills and knowledge to support people effectively.
People were supported to receive their medication as prescribed because the provider had systems in place.
People were supported to stay healthy and had access to health care professionals as required.
People could choose how to spend their day and they took part in activities in the home and the community. People were supported to maintain positive relationships with their relatives.
There were processes in place for responding to complaints.
The provider had systems in place to audit, assess and monitor the quality of the service provided, to ensure that people were benefitting from a service that was continually developing.