27 February 2014
During an inspection looking at part of the service
Care plans and individual risk assessments looked through during this inspection were now up to date and had been signed and dated. This ensured information was current and accurate.
Care plan reviews had been completed in January 2014 and a further review had been planned for April 2014. We read some plans that had required changes at the review stage. They showed people had improved since receiving care and were now more independent. This told us the care provided was enabling and helped people become more independent.
The provider and manager were now monitoring the quality of the service by regular checks on all aspects of the service. This included asking people their views, supervising staff, keeping care plan reviews up to date and improving the record keeping.
Records within the office were completed, up to date, signed by the manager and/or provider and stored safely.