• Dentist
  • Dentist

Oval Dental Clinic

330 Kennington Park Road, London, SE11 4PP (020) 7582 2737

Provided and run by:
Colosseum Dental

Important: The provider of this service changed. See old profile

All Inspections

18 April 2023

During a routine inspection

We carried out this announced comprehensive inspection on 18 April 2023 under section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.

We planned the inspection to check whether the registered practice was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations.

The inspection was led by a Care Quality Commission (CQC) inspector who was supported by a specialist dental advisor.

To get to the heart of patients’ experiences of care and treatment, we always ask the following 5 questions:

  • Is it safe?
  • Is it effective?
  • Is it caring?
  • Is it responsive to people’s needs?
  • Is it well-led?

These questions form the framework for the areas we look at during the inspection.

Our findings were:

  • The dental clinic appeared clean and well-maintained.
  • The practice had infection control procedures which reflected published guidance.
  • Staff knew how to deal with medical emergencies. Appropriate medicines and life-saving equipment were available.
  • The practice had systems to manage risks for patients, staff, equipment and the premises.
  • Safeguarding processes were in place and staff knew their responsibilities for safeguarding vulnerable adults and children.
  • The practice had staff recruitment procedures which reflected current legislation.
  • Clinical staff provided patients’ care and treatment in line with current guidelines.
  • Patients were treated with dignity and respect. Staff took care to protect patients’ privacy and personal information.
  • Staff provided preventive care and supported patients to ensure better oral health.
  • The appointment system worked efficiently to respond to patients’ needs.
  • The frequency of appointments was agreed between the dentist and the patient, giving due regard to National Institute of Health and Care Excellence (NICE) guidelines.
  • There was effective leadership and a culture of continuous improvement.
  • Staff felt involved, supported and worked as a team.
  • Staff and patients were asked for feedback about the services provided.
  • Complaints were dealt with positively and efficiently.
  • The practice had information governance arrangements.

Background

The provider is part of a corporate group (Colosseum) who have multiple practices, and this report is about Oval Dental Clinic.

The practice is in the London Borough of Lambeth and provides NHS and private dental care and treatment for adults and children.

Car parking spaces, including dedicated parking for disabled people, are available near the practice. The practice has made reasonable adjustments to support patients with access requirements.

The dental team includes 4 dentists, 2 dental nurses, 1 trainee dental nurse, 2 dental hygienists, 1 practice manager and 1 receptionist. The practice manager and receptionist are qualified dental nurses and cover clinical duties as needed.

The practice has 3 treatment rooms.

During the inspection we spoke with 1 dentist, 1 dental nurse, 1 dental hygienist, the receptionist, and the practice manager. We looked at practice policies, procedures and other records to assess how the service is managed.

The practice is open between 8am and 5pm Monday to Friday.

25 August 2015

During a routine inspection

We carried out an announced comprehensive inspection on 25 August 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations

Are services effective?

We found that this practice was providing effective care in accordance with the relevant regulations

Are services caring?

We found that this practice was providing caring services in accordance with the relevant regulations

Are services responsive?

We found that this practice was providing responsive care in accordance with the relevant regulations

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations and improvements are required.

Kennington Dental Care is located in the London Borough of Lambeth and provides mainly NHS dental services but has a small number of private patients. The demographics of the practice was mixed, serving patients from a range of social and ethnic backgrounds. The practice is open Monday to Friday with a range of opening times, usually from 8.00am to 5.30pm. The practice facilities include three consultation rooms, reception and waiting area, decontamination room and a staff office. The premises are not wheelchair accessible, however the practice can refer patients to a branch location close by should the need arise.

We received feedback from nine patients. This included speaking with patients on the day of the inspection and also reviewing completed Care Quality Commission comment cards. Patients’ feedback was positive and they were happy with staff and the physical environment of the practice.

Our key findings were:

  • Patients’ needs were assessed and care was planned in line with current guidance.
  • Patients were involved in their care and treatment planning so they could make informed decisions.
  • There were effective processes in place to reduce and minimise the risk and spread of infection.
  • There were appropriate equipment and access to emergency drugs to enable the practice to respond to medical emergencies. Staff knew where equipment was stored.
  • All clinical staff were up to date with their continuing professional development.
  • There was appropriate equipment for staff to undertake their duties, and equipment was maintained appropriately.
  • Appropriate governance arrangements were in place to facilitate the smooth running of the service.