Archived: Pengarth

Windmill Hill, Ellington, Morpeth, Northumberland, NE61 5HU (01670) 860475

Provided and run by:
Flexible Support Options

All Inspections

19 December 2011

During a routine inspection

A high proportion of people who used the service were unable to express their views on the care they received due to the nature of their condition. Because of this, we spoke with staff and observed their practices in order to determine how their care and support was carried out.

Staff told us they enjoyed working at Pengarth. One member of staff said, 'it's lovely to work here'It's definitely a good working environment. There are no negatives. I never think oh, I have to go to work'

We saw surveys had been carried out in September 2011 for people, relatives and supporting professionals. One relative had commented, 'X gets the best of attention when required.'