Archived: Hempton Field Care Home

One person told us 'It's lovely here.' Another person said of the home that "It's wonderful." We found that people's needs were met by their care. A relative explained that 'I picked it because it was the best care home around here. All the girls are nice and caring.'

The service had well established policies and procedures for safeguarding vulnerable adults from abuse and used Oxfordshire's Safeguarding Adults procedures. Staff we spoke with were clear about the definition and signs of abuse and knew the reporting process to follow if they had any concerns about abuse.

The staff that we spoke with told us that they had regular supervision which they found helpful. A range of training and development opportunities were available for staff and we saw direct evidence of this.

We reviewed monthly audits and we saw that the provider conducted quarterly surveys of service quality that included residents, families and staff.

We saw evidence that people had been offered a varied, well balanced and nutritious diet.

The service had well established policies and procedures for safeguarding vulnerable adults from abuse. The home used Oxfordshire's Safeguarding Adults procedures. Staff we spoke with were clear about the definition of abuse and that there were policies and procedures to follow if they suspected abuse had taken place.

People told us the home was always kept "beautifully clean and fresh". We saw evidence of a designated nurse with responsibility for Infection control in the home.

Many of the staff that we spoke with said they had been in post for many years, telling us it was a good place to work.

The manager told us that regular audits take place on a monthly basis and include care plans, risk assessments, accidents, medication, complaints and staffing.