- Independent mental health service
Priory Hospital East Midlands
Report from 16 September 2024 assessment
Contents
Ratings - Acute wards for adults of working age and psychiatric intensive care units
Our view of the service
Priory Hospital East Midlands is in Annesley in Nottingham and is one of the hospitals of Partnerships in Care Limited. The service offers specialised assessment and treatment to help patients for return to either local services or alternative appropriate accommodation. It consists of 9 female acute beds and 10 female PICU (psychiatric intensive care unit) beds. This service was last inspected in January 2023 when it was rated requires improvement overall and remained in special measure due to concerns in the key question in safe which was rated inadequate. Priory Hospital East Midlands was last rated as requires improvement (Published June 2023). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We carried out our on-site assessment on 14 May and 15 May 2024. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. During this assessment we looked at 23 quality statements across 4 key questions. As we assessed most quality statements in the key questions safe, effective, caring, and well-led, the ratings for these key questions are a reflection of the findings from this assessment. As we did not assess the quality statements from the key question responsive, the rating from the previous inspection will be used to rate this key question. At this assessment we found the service had made significant improvements within the environment, patients felt supported by staff and felt they were compassionate and caring, managers supported staff to complete appropriate training and regular through managerial supervision. Where we found issues, management acted immediately to ensure improvements were made immediately and there was no impact on patients.
People's experience of this service
We spoke to 6 patients, reviewed 2 patient care and treatment plans and 11 patient medicines records as part of this assessment. Patients told us they felt safe and supported on the ward and staff treated them with dignity and respect. Patients were involved in their care and treatment plans and attended regular ward rounds, where they felt they could give suggestions around their treatment plans. Patients told us that they knew to speak to a nurse or staff if they had any concerns. All patients we spoke to said they felt safe at the hospital. They told us the environment was clean and told us they had no concerns with the medication they were taking. They knew what it was for, and it was reviewed at ward rounds. Patients told us that they received information and advice about their care, health and how to be as well as possible through general conversations with staff. Patients had access to the garden, a hospital gym, various activities at the hospital and external services such as their GP and dentist.