The Care Quality Commission
  • Care Home
  • Care home

Archived: Cherryvale

Acrefield Road, Gateacre, Woolton, Liverpool, Merseyside, L25 5JN (0151) 428 4458

Provided and run by:
Community Integrated Care

All Inspections

01/04/2014

During a routine inspection

Cherryvale is a residential care home that provides accommodation, care and support for three adults with a learning disability and other complex needs. The building is a three bedded bungalow situated in the Woolton area of Liverpool and is close to shops and pubs.

A registered manager had not been in place at the service since May 2013. The previous registered manager appears on this report, because at the time of the inspection they were still listed as the registered manager on the Care Quality Commission register. The registered manager of another Community Integrated Care service had taken the manager role of Cherryvale alongside their own post. This manager was present during the inspection visit.

People living at Cherryvale were receiving good care and support that was tailored to meet their individual needs. Overall, staff ensured they were kept safe from abuse and avoidable harm.

Staff recruited underwent robust recruitment checks to ensure they were suitable to work with vulnerable adults. A comprehensive induction programme was in place and staff were well supported through supervision and training. Training levels were low. We found plans were in place to increase staff access to training with a number of staff booked on forthcoming training courses.

We found staff were caring and treated people with dignity and respect. People had access to the local community and were supported to go out for lunch or shopping.

The culture in the service was positive. From listening to people’s views we established that the leadership in the home had strengthened over the time the current manager had been covering the post. We found the acting manager took steps to ensure the service learnt from mistakes, incidents and complaints.

21 May 2013

During a routine inspection

We used a number of different methods to help us understand the experiences of people living at Cherryvale. This was because people were not able to tell us about their experiences directly. We observed during our inspection that the people living at Cherryvale appeared happy and content living there. We found people were treated respectfully and given support to have their say in how they wanted to be helped and were supported to do the things they wanted to do. We spoke with the relative of one of the people living at the service who was complimentary about the care and support provided.

People who used the service were supported by their relatives, and other people who knew how to communicate with them, when decisions needed to be made about their care and welfare. They were represented in their best interests when it was appropriate to do so.

The people who lived at Cherryvale were supported by suitably qualified, skilled and experienced staff. People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines. People's personal records were accurate and fit for purpose.

In this report the name of a registered manager appears who was not in post and not managing the regulatory activities at this location at the time of the inspection. Their name appears because they were still a Registered Manager on our register at the time.

4 October 2012

During an inspection looking at part of the service

During our inspection we saw records that showed that that staff supervisions were undertaken and completed in a timely and regular manner. Discussions with the manager and a member of staff confirmed that a new system had been implemented since our last inspection, had greatly improved access to support and training.

18 April 2012

During a routine inspection

Due to the different ways that the people living at Cherryvale communicate we were not able to directly ask them their views on the support they received.

However, during our visit we met with people living there. We spent time observing the support they received from staff with their everyday lives and how they chose to spend their time at home. We have taken this information into account in writing this report.