Poplars Nursing and Residential Care Home

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Requires improvement

Our view of the service

Poplars Nursing and Residential Care Home is a care home providing personal and nursing care for up to 60 people. The home is an adapted building with support provided over two floors with multiple communal lounges for people to use. The service was supporting 54 people aged 65 and over at the time of the inspection. The assessment took place between 16 May and 23 May 2024. We undertook this assessment following information received about the quality of care provided. People’s risks were managed safely. There were effective systems in place to ensure the environment was kept safe. There were enough suitably trained staff who knew how to meet people’s needs.

People's experience of this service

People told us the home environment was safe and clean. We received mixed feedback from people about how they were involved to manage risk and about how staff cared for them.