Nightingale Nursing Home

Updated 10 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 13 January 2022 and was announced. We gave the service 24 hours' notice of the inspection.

Updated 10 February 2022

Nightingale Nursing Home is a 'care home'. It is registered to provide nursing and personal care and support for up to 35 older persons living with dementia or nursing needs. The service provides long term and respite care. At the time of our inspection there were 16 people living at the service. The service is located in Littlehampton, close to local amenities and the seafront. The home has two communal lounges, a fully assisted bathroom on each floor and an accessible garden.

People’s experience of using this service:

We spent time with people during our visits and feedback received from people living in the service was positive. Staff demonstrated empathy and cared for people they supported. People said that the service was of a good standard. People were cared for by kind staff who ensured that people received the care they needed and wanted. People told us that the staff were, “Nice people” and, “Very kind”.

The management and staff created a warm and relaxed environment and we observed a caring relationship between people and all grades of staff. The service was safe, with systems and processes which ensured that any concerns were reported to appropriate authorities without delay. There were quality assurance systems in place to help monitor the quality of the service and identify any areas which might require improvement. The manager listened to feedback and reflected on how the service could be further improved.

The service was well led. The manager was committed to developing a service where people received person-centred care. This was evident throughout our visit.

Rating at last inspection:

At our last inspection in December 2016 (Report published on 24 January 2017) we rated the service good.

Why we inspected:

We completed a planned inspection based on the previous rating of Good.

Follow up:

We will review the service in line with our methodology for Good services.