Updated 26 June 2019
The inspection:
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
The inspection was carried out by one inspector.
Service and service type:
Gryphon Place is a ‘nursing home’ for up to seven people. The service supports people living with complex neurological conditions. The accommodation comprised of an adapted property. When we inspected, there were seven people living in the home.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection:
We gave the service 48 hours’ notice of the inspection visit because it is small and the manager is often out of the office supporting staff or providing care. We needed to be sure that they would be in.
What we did:
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. The provider returned the PIR and we took this into
account when we made the judgements in this report. We reviewed information we had received about the service since the last inspection. This included details about incidents the provider must notify us about, and we sought feedback from the local authority.
Most of the people who lived at the service were unable to verbally tell us about their experiences of care. However, during the inspection we had short conversations, using some communication support such as gestures and prompts, with three people living in the home. We observed support and interactions in the communal areas and spoke with two relatives. We spoke with a visiting social care professional who was a case manager, and three staff including the registered manager, a nurse and a carer.
We looked at one care plan in detail, and specific sections of three further care plans. We reviewed some information about how the service is run, such a sample of audits, as well as the Medicines Administration Records (MARs).