Sphere Specialist Healthcare

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

The provider ensured people were involved in their care planning and regular reviews; maintaining independence as a long term option for people with a range of needs was a key aim of the service, and they delivered it well.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

The provider ensured people had choice and control of their care planning. They explored a range of options to work flexibly to meet people’s needs. Staff were respectful of people’s protected characteristics and helped them live the lives they wanted. Care was person-centred and staff had the time to understand people. One person said, “It’s the best of both worlds. I get to stay in my home and still be a bit independent.” One relative said, “The number one aim of all this is to keep [person] where she wants to be, at home. Sphere have helped us achieve that.”

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.