This inspection took place on the 20 November 2015 and was unannounced.
Smithy Forge is a detached modern house in a residential neighbourhood, providing care for six adults with a learning disability. It is close to local community facilities including shops, churches and leisure facilities. It has good access to public transport including bus routes and train station.
The home has a registered manager who has been in post since the home opened. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Prior to this inspection we received feedback from the local authority who commissioned the care for five of the people who lived in the home. They told us that they thought the care was good.
We found that the experiences of people who lived at the home were positive. People told us they felt safe living at the home, staff were kind and they liked living there.
People were safeguarded from abuse and the risk of abuse because staff knew what constituted abuse and who to report it to.
People were supported to be as independent as they were able to be through the effective use of risk assessments and the staff knowledge of them.
There were enough suitably qualified staff who had been recruited using safe recruitment procedures to maintain people’s safety and to support people in hobbies and activities of their choice. Staff felt supported to fulfil their role effectively through regular support, supervision and training applicable to their role.
People’s medicines were stored and administered safely by trained staff.
People’s mental capacity had been assessed and staff knew how to support people in a way that was in
their best interest and was the least restrictive. People and their representatives were involved in decisions relating to their care, treatment and support. Care was planned and delivered based on people’s preferences and regularly reviewed.
People were supported to have a healthy diet and could choose what they would like to eat and drink.
People had access to a range of health professionals and staff supported them to attend health appointments when necessary.
People were treated with kindness and respect and were consulted about how the service was run. They had opportunities to be involved in the community and to participate in hobbies and interests of their choice.
The registered providers demonstrated a commitment to continuous improvement and had systems in place to monitor the quality of the service.