Background to this inspection
Updated
30 June 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 20 May 2016 and was unannounced.
The inspection was carried out by two inspectors. We talked with the person living there, one member of staff and the registered manager. We observed the interactions between the person and the staff. We looked at the person’s care records, two staff files and records relating to the management of the service such as policies and procedures, maintenance records, complaints records, accident and incident records and records of checks and audits.
After the inspection we spoke with a professional involved with the service.
Updated
30 June 2016
Amersham Park House is a care home providing accommodation and support with personal care for up to three people who have learning disabilities and need support to maintain their mental health.
The service had a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The service was calm, relaxed and had a homely atmosphere. The environment was clean and well maintained. We observed that staff were kind, caring and knew people very well.
Risks relating to people’s support needs were identified and strategies were in place to mitigate those risks. Staff knew what to do if they had concerns about abuse. There were enough staff to meet people’s needs safely and recruitment procedures were robust. Staff were well supported through training, regular supervision and annual appraisal.
Staff supported people to maintain good health through facilitating access to healthcare professionals when required. People were supported and encouraged to take part in activities outside of the service. The service paid for people to go on holiday or to have days out with family instead of a holiday if that is what people wanted.
The registered manager responded to feedback about the service and kept relatives involved and informed. The registered manager had systems in place to regularly check the quality of the service and the environment to ensure that people had high quality care that met their needs.