Archived: Mersey View GP Access Centre

Everton Road Health Centre, 45 Everton Road, Liverpool, Merseyside, L6 2EH (0151) 300 8232

Provided and run by:
Practice Plus Group Hospitals Limited

All Inspections

5 December 2012

During a routine inspection

At the time of our visit, no patients were available to speak with us. However, we spent time speaking with staff and reviewing documentation, including up to date feedback from people who used the service. Feedback from patients was positive and comments seen included:

'Very happy with care received'.

'Thank you for all the help and advice'.

Eight out of ten people who had completed a questionnaire during the week of our visit scored the service as 10 out of 10 in all questions asked.

Arrangements were in place in relation to the protection of vulnerable adults and children, and a range of training was available to support staff in this area. The appropriate pre employment checks were carried out on staff prior to working at the service and staff we spoke with were positive about working at the service. Comments included:

'We're a strong team'.

'Support is always available'.