The Care Quality Commission
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Mamedica

Overall: Good read more about inspection ratings

2 Lower Sloane Street, London, SW1W 8BJ (020) 3830 7333

Provided and run by:
Mamedica Limited

All Inspections

During an assessment under our new approach

Mamedica is a private clinic that provides medical treatment for patients focused around the use of Cannabis-based products for medicinal (CBPMs) use, which are prescribed by experienced medical staff working within the latest Governmental guidelines. The clinic is registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008 to provide the regulated activities of diagnostic and screening procedures. At this assessment we included 8 quality statements within the Well-led key question and found the clinic had addressed all our concerns from the last inspection. Overall, the practice is rated good and all key questions are now rated good. Additionally, staff feedback was positive about working at the clinic. They told us they were happy with the level of support and communication provided by their management team. During our assessment we found effective systems and processes in place to ensure safe care and treatment was provided to the clinic population.

24 April & 7 June 2023

During a routine inspection

This service is rated as Good overall. This is the providers first inspection.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Requires improvement

We carried out this announced comprehensive inspection of Mamedica under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

Mamedica is a private clinic that provides medical treatment for patients focused around the use of Cannabis-based products for medicinal (CBPMs) use, which are prescribed by experienced medical staff working within the latest Governmental guidelines

The Practice and Business Manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were :

  • The provider had systems in place to protect people from avoidable harm and abuse.
  • There was a clear vision to provide a safe, personalised, high quality service.
  • All staff we spoke to felt valued by the leaders and said there was a high level of staff support and engagement.
  • Patients could access care and treatment from the service within an appropriate timescale for their needs.
  • The service had a business development strategy that monitored the service provided to assure safety and patient satisfaction.
  • There were systems to support improvement and innovation work.
  • The systems of accountability to support good governance and management were not always in place or effective.

The areas where the provider must make improvements are:

Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Health Care