Archived: Lincoln Laser Skincare Limited

We found patients gave consent to their treatment and this was delivered in a way that met their needs. A patient told us, 'I had a consultation, and I had the treatment explained to me. I signed to give my consent. The treatment plan was followed at my appointments.'

We found the provider assessed and monitored the quality of the service. A patient told us, 'It's the cleanliness I look for, everything is always wiped down. They are sticklers for that sort of thing. I wouldn't frequent anywhere below standard.' Another patient told us, 'I will leave some feedback about my treatment when it is finished.'

We found patients gave consent to their care and treatment. One patient told us, 'I gave written consent. I knew what I was signing, I had it all explained.'

We found patients received care and support that met their needs. A patient told us, 'They have achieved what they hoped for I couldn't be happier.'

We found the premises were kept clean and there were infection control procedures in place. A patient said, 'Everywhere is always spotless.'

We found the staff team were suitably trained. A patient told us, 'They seem to know exactly what they are doing.'

We found the provider assessed and monitored the quality of the service. A patient told us, 'I always give feedback and it is good feedback.'