Archived: Southfields Care Homes - Elmleigh

During an inspection looking at part of the service

We carried out a review of all the provider's locations in January 2012 in relation to specific concerns raised with us that people living in the provider's homes had been moved between the homes due to staffing shortages. This review has been carried out to check that the provider has now put sufficient measures in place to prevent this from happening again. This review did not involve site visits to the provider's homes and we did not receive any other feedback from people using the service.

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15 November 2011

During an inspection in response to concerns

We carried out this review of compliance to investigate a concern that the provider had moved people using the service from the location where they usually live to another of the provider's locations because of staffing shortages. We spoke to some people using the service during this review and they confirmed this had happened. Due to the need to respect people's confidentiality we are not able to comment further on the views of people using the service. However, the comments people made have been fed back to the provider's staff.

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