Archived: Conniburrow Boulevard

People told us that they had privacy locks on their bedroom doors for which they had a key and they also told us that they had an electronic fob that enabled them to enter their home independently. One person said 'I am going out to the shops today and will be seeing my girlfriend later'.

One person said 'the staff are very nice and I feel safe living here; I know what is in my care plan and the staff know how I want to be supported'.

One person said 'the home is always kept clean and tidy; staff help us keep our rooms clean and help us with our laundry'.

All of the people we spoke with told us they were supported well at Conniburrow Boulevard and that the staff knew how they needed and wished to be supported. They told us that they got on well with staff; one person said 'I like living here, the staff are good and we are all friends'. People told us that they knew how to raise concerns should they need to do so.

However we found the provider was not meeting essential standards of quality and safety in relation to care and welfare and medication.