Broadgate Care Home

Updated 15 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 2 February 2022 and was unannounced.

Updated 15 February 2022

About the service: Broadgate Care Home is a residential care home that provides personal and nursing care to 38 people aged 18 and over. The service is provided in a purpose built facility, set in its own grounds, over two floors. It is in the Nottinghamshire town of Beeston and is close to all local amenities.

People’s experience of using this service: At our last inspection Broadgate Care Home was rated requires improvement and we found one breach of regulation relating to good governance. At this inspection we found improvements had been made and the service was no longer in breach of regulations.

The registered manager was open and honest, but concerns were identified about clinical leadership and oversight of the service. The service had identified it needed to improve and had a development plan in place for this.

Insufficient staff were deployed within the service during the night to meet the needs of people using the service. We have made a recommendation about this.

People received their medicines when prescribed and these were stored safely.

People's needs were assessed but not all care plans had been completed with measurable outcomes for people in relation to for example; effective weight or fluid management, we have made a recommendation about this.

People were supported by well trained, kind and caring staff. People and relatives all told us the staff were compassionate and knew them well.

People enjoyed the food, were given choice, and regularly offered drinks.

People were supported to move safely and staff enabled people living with a disability or dementia to navigate their environment with discreet support.

Everyone felt they or their relative were safe and that the home was meeting their needs.

People were supported by staff who knew how to identify and report any safeguarding concerns.

People were supported to have choice and control in their lives. Staff asked people for consent and the service was acting within the principles of the Mental Capacity Act.

Rating at last inspection: The service was previously inspected on 03/04/2018, (Report published 19/06/2018) and was rated as Requires Improvement.

Why we inspected: This was a planned inspection based on the previous rating.

Follow up: We will monitor the service on an ongoing basis and re-inspect according to our schedule. We may inspect sooner if we receive information of concern.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk