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Cedar Court

Overall: Good read more about inspection ratings

15-17 Polsham Park, Paignton, Devon, TQ3 2AD (01803) 431300

Provided and run by:
Links South West Ltd

Report from 28 February 2024 assessment

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Well-led

Outstanding

Updated 9 April 2024

The registered manager and two directors of the service met with us in an on-line meeting on 20 March 2024 having previously provided specific information to CQC. This information was reviewed and we were assured the registered manager had good oversight and governance systems and processes in place. The service monitored staffing levels and was advertising for one vacant post. Many staff had worked at the service for many years. Staff were well supported to meet people’s needs, with training and support which was regularly reviewed. There were good audit systems in place to give the provider effective oversight of the service provided. There was regular monitoring of risk assessments and any changes in people's needs. People, their relatives, staff and external healthcare professionals were asked for their views and experiences of the service provided by Cedar Court.

This service scored 96 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Shared direction and culture

Score: 4

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Capable, compassionate and inclusive leaders

Score: 4

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Freedom to speak up

Score: 4

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Workforce equality, diversity and inclusion

Score: 4

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Governance, management and sustainability

Score: 3

We did not look at Governance, management and sustainability during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Partnerships and communities

Score: 4

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Learning, improvement and innovation

Score: 4

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.