The Care Quality Commission

Archived: Rosemary Care Home

13 Newhey Road, Milnrow, Rochdale, Lancashire, OL16 3NP (01706) 650429

Provided and run by:
Din T Vanat

Important: The provider of this service changed. See new profile

All Inspections

11 April 2013

During a routine inspection

During our visit we spent time looking at what improvements had been made in areas identified during our last visit to the home in October 2012.

Since that visit there had been a change in ownership of the home. An application to register with the Care Quality Commission was required without delay. The registered manager was currently not in work. An interim crisis manager had been appointed to oversee the day to day running of the home.

During this visit we found that improvements had been made in areas such as hygiene standards and infection control as well as safer food storage. On-going work was still required to improve the standard of accommodation and facilities provided for people.

People were not fully protected against the risks associated with medicines because suitable arrangements were not in place for the safe handling, administration and recording of medication.

Care plans directing staff in the safe delivery of care were not in place. Risk assessments to show what intervention was required to minimise areas of risk to people were also not in place. This potentially puts people at risk of receiving unsafe care and support.

People spoken with during our visit were happy with the care and support provided. The relative of one person said, 'I've no worries at all about my relative's care'. A visiting health professional said, 'Staff contact us for advice and support where necessary' and 'They [the staff] are very obliging and helpful'.

16 October 2012

During a routine inspection

During the visit, we spoke briefly with two people who use the service. They told us they felt the care was safe and adequate. They said the environment was dated and could do with an update. They told us the staff were friendly and helped when needed but sometimes seemed to be very rushed.

31 January and 4 February 2011

During a routine inspection

Positive comments were received from people living at the home and staff about their experiences at The Rosemary Care Home.

People said that they felt able to express their needs and wishes as well as being informed and included in making decisions about their day to day lives. People appeared to enjoy a good rapport with staff, with friendly banter and respectful interactions. Comments include; 'yes I enjoyed my lunch, I enjoy the home made food the chef makes', 'they are very kind', 'can't grumble, they are very good' and 'there have been some changes but the new staff seem very nice, we're just getting to know each other'.

Staff also felt informed about recent issues and were aware of the improvements needed to improve standards within the home. They felt that this was being done with the support of the manager and that the changes being made were for the benefit of both people living at the home and staff. They also told us, 'the manager was firm but very fair', 'that she is very approachable and supportive', 'deals with things calmly' and 'had made some positive changes'.

Information was also received from the Local Authority Commissioning team. They advised us that they were satisfied with the overall standards of care.