Cosmedica Clinics

Updated 5 July 2019

Cosmedica Beauty Limited is located at First floor suite, 39a Union Street, Ryde, Isle of Wight.

PO33 2AB.

Cosmedica provides a clinic for men and women looking to achieve greater health and wellbeing. The clinic is led by an onsite medical practitioner is supported by an Aesthetic and medical team.

The clinic conducts minor surgery for the treatment or removal of Benign Skin Lesions, Warts & Verruca’s. The medical team are able to treat joint problems with steroid injections for problems affecting the elbow, knee, shoulder or carpel tunnel. The provides a private phlebotomy service for routine blood tests requested by an NHS GP. Consultations included assessment of psychological and mental health issues and the medical practitioner is trained in assessing signs of depression, anxiety, mental capacity and body dysmorphia. Body dysmorphic disorder.

The location’s website can be found at www.cosmedicabeauty.com

The clinics opening times are:

Mondays: 10.00am to 4.00pm (Closed 1.00pm to 2.00pm)

Tuesdays: 4.00pm to 8.00pm

Thursdays: 10.00am to 4.00pm (Closed 1.00pm to 2.00pm)

Fridays: By Appointment only

Saturdays: 10.00am to 3.00pm

Sundays and Wednesdays: Closed.

How we inspected this service

During our visit we:

• Spoke with staff including, the registered manager and the clinic manager.
• Observed how patients were being cared for in the reception area.
• Reviewed comment cards where patients and members of the public shared their views and experiences of the clinic.
• Looked at information the clinic used to deliver care and treatment plans.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 5 July 2019

We carried out an announced comprehensive inspection at Cosmedica Beauty as part of our inspection programme.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in and of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Cosmedica provides a range of non-surgical cosmetic interventions which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

The medical practitioner is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Four patients provided feedback about the service.

Our key findings were :

• There was an open and transparent approach to safety and a system in place for reporting and recording significant events.

• The clinic had clearly defined and embedded systems to minimise many risks to client safety.

• Staff were aware of current evidence-based guidance. Staff had received training to provide them with the skills and knowledge to deliver effective care and treatment.

• Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.

• There was a clear leadership structure and staff felt supported by management. The clinic proactively sought feedback from staff and patients, which it acted on.

• The provider was aware of the requirements of the duty of candour.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care