15, 18 March 2013
During an inspection looking at part of the service
The provider had failed to review or make any changes to the care records as required. People's needs were not adequately assessed and care and treatment was not planned appropriately to ensure it met the needs of the individual. We asked the provider if they had since put in place any management plans to support behaviours which challenged and if any new risk assessments had been developed, they said they had not. The provider said they had updated all of the current risk assessments. We looked at the updated risk assessments where we found that only the formatting of the documents had been changed and no additional information or clarification on handling risk had been included.
We asked the provider what training staff had undertaken since January 2013. They told us that all staff had now received the mandatory safeguarding training and we saw certificates to evidence this. They also stated that fire training had been delivered during a team meeting on 8 February 2013. Some staff had also undergone medication training. The provider informed us that the remainder of the home's mandatory training had not taken place.