The Care Quality Commission
  • Hospital
  • Independent hospital

Vital Radiology Services

Overall: Good read more about inspection ratings

Unit 2, Kylna Business Centre, Wood Lane End, Hemel Hempstead, HP2 4BF 0808 164 5765

Provided and run by:
Vital Radiology Services Limited

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Vital Radiology Services on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Vital Radiology Services, you can give feedback on this service.

02 November 2021

During a routine inspection

This was the first inspection for Vital Radiology Services. We rated it as good because:

  • The service had enough staff to provide a safe service. Staff had training in key skills, understood how to identify abuse, and managed safety well. Staff assessed risks, acted on them and kept good records. The service managed safety incidents well and learned lessons from them. Staff collected safety information and used it to improve the service.
  • The provider had systems to ensure reporting radiologists who provided services had appropriate equipment installed.
  • Managers monitored the effectiveness of the service and made sure staff were competent. There were effective systems to act on urgent and emergency referrals. There were escalation processes for reporting radiologists in the event of a significant finding. Staff worked well together and had access to good information. Services were available seven days a week.
  • Clients could access the service when they needed it and received the report within agreed timeframes.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. Staff were clear about their roles and accountabilities. The service engaged well with their clients and all staff were committed to improving services continually.

However:

  • The service could not provide evidence electrical equipment had been routinely checked for safety. There was no annual portable appliance testing (PAT) programme in place. We raised this with the provider who told us they were planning to have a programme in place by the end of the month. Following our inspection, we received assurances an annual programme of PAT testing was in place.
  • Although staff completed a visual display unit (VDU) risk assessment on initial set up when commencing employment, there was no annual/regular VDU risk assessment for staff thereafter. Following our inspection, we received assurances an annual programme of VDU assessments for staff was in place.