Background to this inspection
Updated
9 April 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 7 March 2016 and was announced. The registered manager was given 48 hours' notice because the service was a small care home supporting one person. The person and registered manager are often out during the day; we needed to be sure that someone would be in.
The inspection team consisted of one inspector.
We reviewed information we held about the service. We spoke with the one person who used the service, the registered manager and a social care professional. We did this to get their views about the care and check that standards of care were being met. We looked at the person's care records to see if they were accurate and up to date.
Updated
9 April 2016
This inspection took place on 7 March 2016 and was announced. At our last inspection in 2013 we found that the provider was meeting the regulations that we inspected against.
156 Eccleshall Road is registered to provide accommodation and personal care for up to two people who may have a learning disability. At the time of our inspection, one person was using the service.
There was a registered manager who lived in the service with the registered provider. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
People were supported and encouraged to make decisions about their care. However, the provider and registered manager were unaware of their legal responsibilities under the Mental Capacity Act 2005 which meant that people's legal and human rights may not have been upheld.
The registered manager knew what constituted abuse and what to do if they suspected people had been abused, however people's safety was compromised due to recent allegations of abuse.
Care did not always meet people's current care needs when their needs changed, however we observed that the registered manager knew people well and sought advice from other professionals when they required support.
Individual preferences were respected and people were enabled to follow their interests.
Medicines were stored and administered safely.
There were sufficient staff at the times people needed them to keep them safe.
People had enough to eat and drink and was offered choice and flexibility about their food and drinks. They were encouraged to stay healthy and had access to health professionals when they needed them.
The right to privacy was respected and people were encouraged to be independent and participate in the running of the home and the local community.
The registered manager maintained a safe environment for people to live in.