The Care Quality Commission
  • Doctor
  • Independent doctor

ID Medical - Minor Skin Surgery Service

Overall: Good read more about inspection ratings

Grove Road, Felixstowe, Suffolk, IP11 9GA (01473) 927550

Provided and run by:
ID Medical Group Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about ID Medical - Minor Skin Surgery Service on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about ID Medical - Minor Skin Surgery Service, you can give feedback on this service.

05 April 2023

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection of ID Medical – Minor Skin Surgery Service on 5 April 2023, following the receipt of concerns. ID Medical's registered under the Health and Social Care Act 2008 to provide the following regulated activities:

  • Diagnostic and screening procedures
  • Treatment of disease, disorder or injury
  • Surgical procedures.

This service provides a minor skin surgery service such as excision, shave excision, biopsy and shave biopsy working in partnership with the NHS providing a full patient pathway from diagnosis, treatment and to recovery.

The service manager is the registered manager for ID Medical – Minor Skin Surgery Service. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The service provided care in a way that kept people safe and protected them from avoidable harm. However, sharps boxes need to be made secure.
  • The provider had systems to keep clinicians up to date with current evidence-based guidance.
  • The service encouraged feedback from patients which was positive and included timely access to the service.
  • People received care and treatment that met their expectations.
  • The provider cared for people in a kind and respectful manner.
  • The provider organised and delivered care and treatments to meet peoples’ needs. People could access their care and treatment in a manner that met their needs.
  • The provider had appropriate processes and systems in place to monitor risk, quality and governance.

The areas where the provider should make improvements are:

  • Ensure sharps boxes are safely secured.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services