13 December 2012
During a routine inspection
We saw a number of care documents and these recorded details about people's needs and how the staff provided care and support to them to ensure their health and well being.
A person who was receiving care and support in their room, told us the staff 'checked' up on them regularly to make sure they were alright. We saw they had a call bell within easy reach, which enabled them to call for the staff should they need their assistance. We observed the staff providing care and support, as needed.
We did not ask people directly about staff training however people told us they received good care and support from the staff. People also told us they felt comfortable with the staff and we observed this during our visit.
We found a number of incidents regarding people safety and health and welfare had not been recorded in sufficient detail and local safeguarding procedures had not been followed to ensure the ongoing protection of people at the home.