Jah-Jireh Charity Homes Blackpool

Updated 3 August 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection, we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

One inspector and 1 Expert by Experience carried out the inspection. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Jah-Jireh Charity Homes Blackpool is a ‘care home’ without nursing. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before inspection

The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.

We reviewed information we had received about the service since the last inspection. We sought feedback from Healthwatch, the local authority and professionals who work with the service. We used all this information to plan our inspection. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England.

During the inspection

We spoke with 6 people who used the service and 1 relative about their experience of the care provided. We spoke with 7 members of staff including the registered manager, business manager, senior carers, carers, and housekeeping staff. We had a walk around the home to make sure it was homely, suitable, and safe. We observed the administration of medicines and the care and support people received. This helped us understand the experience of people who could not talk with us.

We reviewed a range of records. This included 5 people's care records and 4 staff files in relation to recruitment and a variety of records relating to the management of the service, including policies and procedures.

Updated 3 August 2023

About the service

Jah-Jireh Charity Homes Blackpool is a residential care home where Jehovah's Witnesses care for other Jehovah's Witnesses, providing spiritual and physical care and accommodation for up to 36 people. There are 30 single rooms and three double rooms. At the time of the inspection 29 people lived at the home.

People’s experience of using this service and what we found

People were kept safe by enough staff who knew them well and who had the right skills, experience, and knowledge to look after them. People were protected from harm and abuse and treated with respect. There were systems for managing and administering people's medication which were reviewed regularly. The home was clean and hygienic, and staff were seen to wear appropriate personal protective equipment (PPE). Staff were employed following a safe and robust recruitment process. There were no restrictions on when people could welcome visitors into their home.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The registered manager had various methods to assess, monitor and improve the quality of the service. People and staff told us there was a very positive culture at Jah-Jireh Charity Homes Blackpool. The management team positively engaged in the inspection process and the registered manager clearly understood their regulatory responsibilities. The provider and management team had been responsive in implementing positive change and working with health and social care professionals to improve people’s quality of life.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 16 March 2018).

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.