27 February 2014
During a routine inspection
We read through personal care files and found that thorough assessments were done before admission and people or their next of kin were involved in their care planning. There were risks assessments in place and we found that they were reviewed regularly. We saw evidence of people's privacy and dignity were being respected. We found that people were receiving care appropriate to their needs and their welfare well supported by the team of staff.
We found that there was a robust recruitment procedure in place and staff had the required skills to carry out their role effectively. We noted that staff were conversant with the local safeguarding policy in place. People we spoke with told us that if they had any concern they would raise it with the manager and they were aware of the safeguarding procedure in place.
We found that accurate and appropriate records were kept about the management and delivery of the service. Records were fit for purpose, securely stored and accessible to only designated members of staff.