This service is rated as
Good
overall. This was the service’s first inspection.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at KP Aesthetics as part of our inspection programme and to provide a rating for the service.
KP Aesthetics offers a range of aesthetic and skin care treatments. The service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some general exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. KP Aesthetics provides a range of non-surgical cosmetic interventions, for example chemical skin peels which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.
The service does not treat people under the age of 18 years. However, they will accept some people at age 16 with parental guidance/management and the correct consent procedures in place.
The provider is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
At this inspection we found:
- The premises were used for pre-treatment consultations with patients, for treatment and for follow up. Regulated treatments were undertaken by the provider and one other member of staff who was a doctor. No surgical procedures were undertaken at the premises.
- The premises were clean and hygienic and infection prevention and control was well managed with appropriate cleaning processes in place.
- There were good systems in place at these premises to manage risks so that safety incidents were less likely to happen.
- There had been no treatment related patient safety incidents at the time of the inspection and there were satisfactory policies and procedures to follow in the event of an incident happening.
- The service routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
- Staff involved and treated people with compassion, kindness, dignity and respect.
- Patients were able to access care and treatment from the service within an appropriate timescale for their needs.
- There was a strong focus on continuous learning and improvement throughout the service.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care