Archived: 2 Headstone Lane

Updated 10 February 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This comprehensive inspection took place on 12 January 2017 and was unannounced.

One inspector carried out this inspection.

During our inspection we spoke with the registered manager, one senior support worker, two support workers, two people who used the service and observed interactions between people and staff.

We looked at three care records, four staff and training records, medicines records and records relating to the management of the service such as audits, policies and procedures.

Updated 10 February 2017

2 Headstone Lane is a care home for people with learning disabilities. The home is registered for four people and had no vacancies on the day of our inspection. The home caters for people with learning disabilities, autism and challenging behaviour, some of the people had communication difficulties.

At the last inspection on the 5 February 2015 the service was rated Good.

At this inspection we found the service remained Good.

Staff spoken with demonstrated a good understanding of how to recognise and report allegations of abuse. Since our last inspection a new risk management system had been introduced which used the traffic light system to assess and respond to risk based on their severity. For example, red the highest and green the lowest risk. Medicines were managed safely and sufficient staff were deployed to ensure people’s needs were met.

Staff were provided with a range of role specific training and the registered manager ensured that regular support was provided in form of regularly planned supervisions and appraisals. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service support this practice. People were involved and encouraged to take part in the preparation of meals.

Staff demonstrated a caring attitude towards people who used the service and ensured their dignity and privacy was maintained.

A new format of person centred care records had been introduced which ensured that care provided was centred around people who used the service. People were clear how to raise concerns. The service had not received any complaints since our last inspection.

The management at Headstone Lane was visible and involved in the care provided to people. Staff told us that the manager was supportive and approachable and would listen to suggestions made in how to improve the quality of care provided. Regular review and monitoring of care ensured that the quality of care was not compromised.

Further information is in the detailed findings below.