Updated 19 February 2024
The assessment took place on 13 March 2024 to 08 May 2024. This assessment was planned in response to concerns raised about the management of risk. The assessment covered 15 quality statements. LDC Supported Living is a supported living service for autistic people or people with a learning disability. At the time of this assessment there were 39 people receiving regulated activity using the service. Not everyone using LDC Supported Living receives a regulated activity from LDC Care Company Ltd. CQC only inspects the service being received by people provided with ‘personal care’, help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The assessment included a visit to the service to meet people and the registered manager. We also spoke with relatives and staff on the telephone, and we reviewed documentation we requested from the provider. We did not identify any breaches of regulation during this inspection and the service had made improvements. Safeguarding systems and processes were now in place to protect people from risk of abuse, staff were now recruited safely and there were now effective governance systems in place to support the management of the service. We saw some areas of exceptional practice where people had received extremely individualised support to have equal opportunities which had enabled people to achieve fantastic outcomes. Following the assessment, the service has received an overall rating of Good.