Archived: Grenville Court Care Home

Updated 12 September 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008 to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

We undertook an unannounced focused inspection of Grenville Court Care Home on 19 July 2016. This was carried out to check that requirements of a warning notice, issued after our inspection in February 2016, had been met. We inspected the service against one of the five key questions we ask about services: is the service well led? This is because the service was not meeting some legal requirements.

The inspection was undertaken by two inspectors.

During our visit we spoke to the registered manager and five staff members. We looked at a number of systems and audits in regard to monitoring the quality and safety of the care provided and reviewed four people’s care records and a large sample of medicines records.

Updated 12 September 2016

We carried out an unannounced comprehensive inspection of this service on 18 February 2016. A breach of the legal requirements was found and a warning notice was issued in respect of this breach. After the comprehensive inspection, we gave the provider until 30 April 2016 to meet the legal requirements in relation to this warning notice. We undertook this focused inspection to check that they had undertaken changes to meet these requirements. This report only covers the findings in relation to that notice.

We have not changed the overall rating for this service as a result of this inspection, which was only to follow up our enforcement action. The service remains requires improvement. You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Grenville Court Care Home on our website at www.cqc.org.uk

Grenville Court Care Home is a care home that provides accommodation and personal care for up to 64 people. Although the home is registered to provide nursing care, this was not being provided at the time of our inspection. There were 53 people living in the home, all of whom were living with dementia.

At the time of this inspection, the home had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

At the previous comprehensive inspection effective monitoring systems were not in place to ensure quality and safe care was provided. This had resulted in some people receiving poor care and being at risk of harm.

At this inspection we saw that improvements had been made and that effective systems had been developed since our last visit and that these were now in place. These were to monitor the quality of care and the safety of people living at the home, and to reduce the risk of harm and poor care. The registered manager had identified where improvements were needed and actions had been undertaken to achieve them.

The Warning Notice we issued had been complied with.