Archived: Woodside Care Home

Updated 7 February 2023

The inspection

This was a targeted inspection to review the provider's progress and assess whether they were in a position to begin providing a regulated activity again.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

This inspection was carried out by an inspection manager and an inspector.

Service and service type

Woodside Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulate both the premises and the care provided. At this inspection we looked at the premises and discussed the provider’s intentions around the provision of care. We were unable to look at the care provided as no people were living in the service.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was not a registered manager in post.

Notice of inspection

We gave a short period of notice for the inspection because we needed to be sure the provider would be available at the service to speak with us.

What we did before the inspection

We reviewed the information we had received about the service since the last inspection. The provider was not asked to complete a Provider Information Return (PIR) prior to this inspection. A PIR is information providers send us to give some key information about the service, what the service does well and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with the nominated individual and the provider. The nominated individual is responsible for supervising the management of the service on behalf of the provider. We did not speak with people or look at care records as no people were living in the service when we inspected.

Updated 7 February 2023

Woodside Care Home is a residential care home which can provide personal care for up to 42 people. The service is provided in a two storey building which is attached to a hotel also owned by the provider. When we inspected there were no people living in the service.

People’s experience of using this service and what we found

There were no people using this service when we inspected. However, we found the provider had not ensured the premises were safe and meeting legal requirements, or that any service provided would be safe and well-managed.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

We did not rate the service at our last inspection because the service was not providing care and no people were living in the service (published 21 December 2021).

Why we inspected

We carried out this inspection because the provider informed us they had made improvements and were planning to provide care to people in the future. This inspection was carried out to assure ourselves sufficient improvement had been made so the service could meet the needs of people when admitted.

We found the provider had not taken sufficient action and remained in breach of Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance) of the Health and Social Care Act (Regulated Activities) Regulations 2014. In addition, we found the provider was in breach of Regulation 15 (Premises and equipment)

Follow up

The overall rating for this service is 'Inadequate' and the service remains in 'special measures'. This means we will keep the service under review and, if we do not propose to cancel the provider's registration, we will re-inspect within 6 months to check for significant improvements.

If the provider has not made enough improvement within this timeframe. And there is still a rating of inadequate for any key question or overall rating, we will take action in line with our enforcement procedures. This will mean we will begin the process of preventing the provider from operating this service. This will usually lead to cancellation of their registration or to varying the conditions of the registration.

For adult social care services, the maximum time for being in special measures will usually be no more than 12 months. If the service has demonstrated improvements when we inspect it. And it is no longer rated as inadequate for any of the five key questions it will no longer be in special measures.