Background to this inspection
Updated
10 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 16 February 2022 and was announced. We gave the service one hour’s notice of the inspection.
Updated
10 March 2022
About the service
Rosemount Care Home is a residential home providing personal care for up to 15 people. At the time of our inspection, 15 people were being supported. The home is a converted Victorian house in the Edgeley district of Stockport.
People’s experience of using this service and what we found
People told us they felt safe in the home. Checks were in place to ensure the home remained a safe environment. Staff were aware of the importance of raising any concerns they had about people being at risk of abuse. People received their medicines as they had been prescribed.
People’s needs were assessed, and their choices and cultural needs were respected. Staff were well trained and supported. Food was freshly prepared on-site and people told us the food was good. Some areas of the home needed refurbishment.
Staff and people living in the home had built a close rapport. People spoke fondly of the staff and described the home as a fun place to be. People were supported in ways that protected their privacy and dignity and were encouraged to be as independent as possible.
People’s choices were respected, and we saw people being supported in the way they chose. A variety of activities were organised which people enjoyed and spontaneous activities like trips out for lunch were also common. The registered manager welcomed feedback from people to help improve the service.
The registered manager had implemented robust quality processes since the last inspection giving them good oversight of quality within the home. The culture of the home was open and friendly which allowed people and staff to speak up and be involved in developing the service. The registered manager had built good relationships with the local authority and worked closely with them to help improve the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was requires improvement (published 30 August 2018) where a breach of regulations was identified. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.